Ningbo Rotor Electrical Appliances Co.,Ltd. has successfully passed the NECAS certification and been awarded the "Five-Star National Product After-sales Service Standard Certification" certificate by virtue of its outstanding service system and user reputation. This authoritative certification not only highly affirms the quality of the company's after-sales service, but also serves as a powerful testament to the company's commitment to fulfilling its corporate mission of providing the best products and services to global customers. It has injected positive impetus into the standardization of after-sales service in the industry.

The company has always been guided by the principle that "service without after-sales is the best service", and has integrated quality control throughout the entire process of product development, production and delivery, reducing after-sales problems from the source. This certification comprehensively covers the entire life cycle services of core products such as refrigerated display cabinets and oden machines, including technical support and maintenance, with all nodes meeting the standards. Meanwhile, the company adheres to the principle that "service is the core competitiveness", and promises a "five-year warranty and lifetime maintenance" for Rote display cabinets and health equipment. It also has a professional after-sales team to achieve "service in advance and rapid response" with the standards of "2-hour response, 6-hour on-site service in urban areas, and 24-hour on-site service in remote areas".

In the future, Ningbo Rotor Electrical Appliances Co.,Ltd. will take this five-star after-sales service certification as a new starting point, continuously optimize the service system, enhance the professional capabilities of the service team, and constantly expand the service boundaries to provide customers with more efficient and professional after-sales guarantees. We firmly believe that with outstanding service and unwavering commitment, our company will grow steadily in the industry, create greater value for our customers and inject more vitality into the industry!